A compliment is an expression of praise, commendation or admiration. It is Swank Audio Visuals' goal to produce an event that gives our clients a sense of pride in selecting a partner that allows them to experience a worry-free meeting. The following are a few comments from our hotel partners and customers. We hope to add you to our resume of raving fans!

SAIC has engaged with Swank on several projects over the last few years and we have received superior service and event support numerous times. However, our latest Leadership Week was by far the best event to date. The attention to detail, quality and timeliness of support before and during the event and the ability for Swank to be as fresh and engaged the last day of the four day grind as they were the first morning was tremendous.

Swank's understanding of our needs and incredible personal attention and service allows us to continually reduce internal time and cost as we further our trust and appreciation for Swank's offerings. We have shorter lead-up times, which results in us being able to accomplish more with fewer costs and this has been a significant help in a continually challenging business environment.

In addition to the customer service and technical support, what really has put Swank above the fray is their passionate and creative support of our needs. They have produced content and suggested design ideas that have been highly regarded and have greatly improved the experience of our attendees. It is a pleasure working with such talented and creative professionals and I really look forward to working with Swank in the near future on even better events!

Please recognize Javier Flores - I can't express enough how much we not only appreciate and rely on Javier, but we think the world of him personally. His professional behavior and dedication to the same values we share at SAIC have made him an important member of our planning and execution team. He always seems to be the first to show up, the last to leave, and is as comfortable helping the senior leaders of our firm prep for a briefing as he is mentoring some of his junior staff on how to wrap cables properly. He is without airs and tireless and he is one of the main reasons SAIC has decided to contract with Swank on some crucially important events over the past few years. I would call him in an instant with any event we were hosting whether large or small because he understands it isn't the size of the event that matters, but constant and persistent dedication to excellence that we expect and admire. Billy Hughes and Greg Brandon - Some of the newest Swank members we've had the pleasure of working with are "Skip" and Greg. They both have great potential and skills above what you'd expect from a younger employee and I can congratulate Swank on making quality hires. They went above and beyond the last few months for SAIC and this most recent event we took a risk and let them create some new content for our event. It was a risk for us, and the overwhelmingly high praise we heard back from made it apparent to the 800 or so attendees that Swank was much more than a technical services firm, that they are truly a creative and exceptionally talented bunch. When the guests see the staff giving it 150% for the meetings, it makes them feel that the whole of the event is top-notch. Those two younger employees made SAIC look good. Dave Stout, Tom Drozd- Both of these seasoned professionals were extremely helpful again in executing our event this spring. Dave is so quick and knowledgeable and he has proven time and again to have great suggestions and a "can do" attitude. If any issues large or small arise, he jumps right on the problem and provides quick solutions. Tom as well has that creative spark and has done a fantastic job with lighting design and technical execution for a series of events. He is a solid asset and seeing him in the room fills me with confidence. The Whole Swank Crew - Please extend my sincerest thanks and appreciation to your hard-working and well-managed team for the best event yet, especially to those I have not mentioned by name. Your team has set the bar higher again and we are looking forward to continuing a long and fruitful relationship with Swank. - SAIC

... Since the hotel brought in Swank Audio Visuals as your new production team, I'd like to take the time to let you know that Swank did an outstanding job in providing us with first-rate, full-service production services. With performances by the top names in music, rapper Flo-Rida to rock icon Patti Smith and her band, and panels featuring Quincy Jones, Ludacris, Justin Timberlake, Bill Withers and John Mayer, the production values for our Pop Awards and EXPO have to be excellent. From staging to video graphics to live sound, we need the most professional production values possible.

Damien O'Donnell and Maurice Sams truly delivered on every promise. No detail was overlooked over the course of our 4-day event and over 2,800 participants. Every last minute addition or change was met with the utmost of professionalism and expediency, all within our budget guidelines. Also, Maurice did a terrific job interacting with our top talent, giving them and us great confidence and a much-appreciated level of comfort.

The Swank team's expertise is all technical matters - from a panel utilizing the full capabilities of Pro Tools to an awards show featuring some of the top names in the music industry, as well as their overall execution of all of ASCAP's various logistics, gives us full confidence in their abilities to handle anything we need for our future events.

Since Swank is relatively new to the Renaissance and was completely new to our show, I wanted to be sure to give you this feedback.

- Lauren Iossa, Senior Vice President of Marketing, ASCAP

"Thank you to everyone who assisted with the Democratic National Committee Fundraiser and hosting of President Barack Obama last night. The event was a huge success, and the clients were absolutely floored by our hotel’s staff and service. This was truly one of those milestone events where every single associate was integral to the event’s success.

A huge, huge thank you to Swank AV! A special mention to Christina Ladany for all of her creativity and to Tim Saxton and his technicians for executing a complex day without a hitch. The White House AV staff could not stop raving about our AV teams, telling us they were the best they had ever had the pleasure of working with.

Here’s to another presidential visit, a rock star team, and another successful event! President Obama’s White House staff informed us that the President was very impressed with our hotel. Hats off to us!!"

- Christina Watson, Catering Sales Manager, The Westin St. Francis

"We just had a very successful July 4th weekend and the Swank team here in Tucson supported by several of their team members from Phoenix contributed significantly to that success.Live and recorded music were an integral part of our weekend festivities along with a traditional July 4th fireworks extravaganza that we sponsor for the Town.Our on-site Swank Director of Audio Visual Services, Fred Dickinson, has done an exemplary job with our A/V needs and we felt confident to call upon Fred and the team to support our efforts with staging, light, and sound equipment along with their operating expertise.

They tackled the challenge with enthusiasm and far exceeded our expectations at every turn.Special kudos go to Fred, Tom Jankowski, Joel Leidy, and the rest of the Swank team.Andrew Turley, the latest addition to our team did an incredible job of compiling the music soundtrack that accompanied our 25 minute fireworks display.Swank team leaders who assisted with the event are as follows:

Tom Jankowski (Lead); Fred Dickinson (Planning and Event Coordination); Joel Leidy (Program Manager and Crew Coordinator); Andy Crothers (Audio Lead Technician for the Golf Course); Andrew Turley (4th of July Audio Track Mix and Audio Tech for Golf Course); Tim Allen (Lighting Technician for the Golf Course); Chris Williams (Monitor Audio Technician for the Golf Course); Adam Feldman (Audio Technician for the Pool); CJ Smith (Lighting Technician for the Pool); Brandon Seese (Cosmic Slide Technician and Lead)

Tim, every aspect of the Swank contribution was a resounding success.Throughout the weekend, your team showed the same level of professionalism, enthusiasm, team ethic, and commitment to excellence that we expect from our own team members.They confirmed we made the right decision in awarding our A/V services contract to Swank.

We appreciate the partnership and hope that you will recognize these fine Swank team members."

Lynn Ericksen, General Manager, Hilton Tucson El Conquistador Golf & Tennis Resort

“I specifically want to thank Eric Armstrong for his 100% effort and leadership in supervising every moment of our convention AV needs. He is one of the best AV coordinators I’ve encountered! I also want to single out Sean Anderson and Kenneth Hardy for their kindness, effort, and professional service in making sure every Audio Visual need was met promptly without debate, hassle, or delay….very professional. Thanks!!”

- Mr. Rummley – Meeting Planner for Huddle House

" Kimberly Fisher and Daniel Tetzlaff were a joy to work with and were true professionals from start to finish. We have used your services the past several years for our annual customer event and have always been extremely pleased with the service and materials. Thank you." - NOW Foods

"Howard, our AV tech, was great. Very helpful when we need to make last-minute additions on-site. He was also very helpful to our presenters when they needed assistance getting their presentations up on the screen. Thank you so much for being so easy to work with!" - Swift Solutions

"Mark was extremely helpful, even with a couple of items that were not audio-visual. I really appreciate the way he helped graduation run smoothly and reduced my stress level by anticipating my needs!" - Center Academy Graduation

"Zeus Paredes was absolutely phenomenal in helping us with all of the unexpected changes. If we needed a projector cord, he had one. When we needed another screen set up, it was immediately set up. I was extremely satisfied with our experience, particularly because we were probably not the easiest customers, as we had lots of last-minute changes and requests. Zeus rocks." - JNCL

"The entire Swank Team we worked with were exceptionally professional, knowledgeable and truly enjoyable to work with throughout the entire process. They helped us figure out how things would work best, they offered solutions and even tried to help us figure out something which was not part of the AV portion of our event, but rather part of our Auction (specifically some digital frames, which were not working). I have the greatest confidence in working with them and absolutely would recommend them for future events. We worked with Carolyn Fidler, Ernie and Gabriel - they were fabulous!!! Thank you!" - Mercy Home for Boys & Girls

"Thanks to the contribution of Cindy Lopez and the entire Swank AV crew, the IGC full round meeting was a success. Thanks for the patience in answering same questions over and over again. We appreciate how you handled the entire event professionally. Cindy Lopez was great. Nicole Antonini and Diggs. The gentleman who met us (IGC team) on Saturday, May 14, 2011, at 11:00 a.m. for the pre-conference meeting and also oversaw the entire set was a great and a true professional." - IOM/IGC Full Round

"Thank you for being so accommodating the night of our event! Everything flowed smoothly and the set-up for the projector and screen was beautiful and professional looking. We look forward to with you again in the future! Please recognize: Brandon Castro, Gilbert and Steve. " - The Leukemia & Lymphoma Society

"Swank Audio Visuals and the team make my job very easy. They work with me on our needs & price range. I know that I can relax about our a/v needs because they are there to help me. This is the 2nd year we have worked with Swank at the Hyatt in Cambridge - I hope we will have many more opportunities in the future. Leon, Michael and the entire Swank Team should be recognized. They always remain calm and have the fix at hand, no matter what I might throw at them. I really enjoy working with them all." - Episcopal Diocese of Washington

"Sean Tarantino and his associate - Kevin - were on-site and extremely accommodating of our ever-changing needs. They were always accessible and responsive to our team. Their professionalism was evident throughout our event. Wonderful to work with." - Stryker

"Fantastic, we plan to hold our next conference at the Four Seasons Scottsdale, and when I saw that Swank AV provided the service there, it helped to seal the deal on the decision. Christoph Eerden was absolutely excellent." - MyDestinationInfo.com

"Mark Martinez was absolutely awesome to work with! He went above and beyond all of our expectations and throughout our event he was constantly connected to ensure we were completely satisfied with all of the elements as they came to life. He was very flexible throughout the conference and always aimed to please his clients. I would love to be able to work with Mark at every conference, as I know that if he is supporting our program, we can trust that he has our best interests in mind and that any issues that come up will be resolved instantly. His entire staff, including Jimmy Mumo, were wonderful to work with and incredibly responsive to any of our questions or concerns. Thank you to all of them for helping to make our conference such a success!" - Longview Solutions