FLAWLESS EXECUTION

A compliment is an expression of praise, commendation or admiration. It is Swank Audio Visuals' goal to produce an event that gives our clients a sense of pride in selecting a partner that allows them to experience a worry-free meeting. The following are a few comments from our hotel partners and customers. We hope to add you to our resume of raving fans!

... Since the hotel brought in Swank Audio Visuals as your new production team, I'd like to take the time to let you know that Swank did an outstanding job in providing us with first-rate, full-service production services. With performances by the top names in music, rapper Flo-Rida to rock icon Patti Smith and her band, and panels featuring Quincy Jones, Ludacris, Justin Timberlake, Bill Withers and John Mayer, the production values for our Pop Awards and EXPO have to be excellent. From staging to video graphics to live sound, we need the most professional production values possible.

Damien O'Donnell and Maurice Sams truly delivered on every promise. No detail was overlooked over the course of our 4-day event and over 2,800 participants. Every last minute addition or change was met with the utmost of professionalism and expediency, all within our budget guidelines. Also, Maurice did a terrific job interacting with our top talent, giving them and us great confidence and a much-appreciated level of comfort.

The Swank team's expertise is all technical matters - from a panel utilizing the full capabilities of Pro Tools to an awards show featuring some of the top names in the music industry, as well as their overall execution of all of ASCAP's various logistics, gives us full confidence in their abilities to handle anything we need for our future events.

Since Swank is relatively new to the Renaissance and was completely new to our show, I wanted to be sure to give you this feedback.

- Lauren Iossa, Senior Vice President of Marketing, ASCAP

"Thank you to everyone who assisted with the Democratic National Committee Fundraiser and hosting of President Barack Obama last night. The event was a huge success, and the clients were absolutely floored by our hotel’s staff and service. This was truly one of those milestone events where every single associate was integral to the event’s success.

A huge, huge thank you to Swank AV! A special mention to Christina Ladany for all of her creativity and to Tim Saxton and his technicians for executing a complex day without a hitch. The White House AV staff could not stop raving about our AV teams, telling us they were the best they had ever had the pleasure of working with.

Here’s to another presidential visit, a rock star team, and another successful event! President Obama’s White House staff informed us that the President was very impressed with our hotel. Hats off to us!!"

- Christina Watson, Catering Sales Manager, The Westin St. Francis

"We just had a very successful July 4th weekend and the Swank team here in Tucson supported by several of their team members from Phoenix contributed significantly to that success.Live and recorded music were an integral part of our weekend festivities along with a traditional July 4th fireworks extravaganza that we sponsor for the Town.Our on-site Swank Director of Audio Visual Services, Fred Dickinson, has done an exemplary job with our A/V needs and we felt confident to call upon Fred and the team to support our efforts with staging, light, and sound equipment along with their operating expertise.

They tackled the challenge with enthusiasm and far exceeded our expectations at every turn.Special kudos go to Fred, Tom Jankowski, Joel Leidy, and the rest of the Swank team.Andrew Turley, the latest addition to our team did an incredible job of compiling the music soundtrack that accompanied our 25 minute fireworks display.Swank team leaders who assisted with the event are as follows:

Tom Jankowski (Lead); Fred Dickinson (Planning and Event Coordination); Joel Leidy (Program Manager and Crew Coordinator); Andy Crothers (Audio Lead Technician for the Golf Course); Andrew Turley (4th of July Audio Track Mix and Audio Tech for Golf Course); Tim Allen (Lighting Technician for the Golf Course); Chris Williams (Monitor Audio Technician for the Golf Course); Adam Feldman (Audio Technician for the Pool); CJ Smith (Lighting Technician for the Pool); Brandon Seese (Cosmic Slide Technician and Lead)

Tim, every aspect of the Swank contribution was a resounding success.Throughout the weekend, your team showed the same level of professionalism, enthusiasm, team ethic, and commitment to excellence that we expect from our own team members.They confirmed we made the right decision in awarding our A/V services contract to Swank.

We appreciate the partnership and hope that you will recognize these fine Swank team members."

Lynn Ericksen, General Manager, Hilton Tucson El Conquistador Golf & Tennis Resort

“I specifically want to thank Eric Armstrong for his 100% effort and leadership in supervising every moment of our convention AV needs.He is one of the best AV coordinators I’ve encountered!I also want to single out Sean Anderson and Kenneth Hardy for their kindness, effort, and professional service in making sure every Audio Visual need was met promptly without debate, hassle, or delay….very professional.Thanks!!”

- Mr. Rummley – Meeting Planner for Huddle House

Thank you to everyone at Swank who were involved with the Chiquita Safety Summit. It was a success with many great, positive feedback from the attendees. Everyone was very helpful and visited regularly to check-up on the equipment and any questions we may have. Again, "Thank You" and we look forward to our next conference at DoubleTree. Please recognize: Christian and George. - Chiquita

Thank you so much for your wonderful service in making our event a dream come true! Your attention to detail and desire to provide uncompromising service was a delight and blessing to our daughters wedding. Thank you for lighting us up!! The cake lighting was fabulous and created the perfect setting!!! We were so happy with everything you did! - Hickey-Hargis Reception

Travis Emberton and Ryan were exceptional! Travis was extremely knowledgeable and flexible. Ryan was very attentive to our needs.Both are an asset to Swank!  Thanks for a great meeting. A/V is often overlooked but it is the heart of every meeting.  Job well done. - NCARB

The entire Swank Team is great to work with. They are all very professional and make our Top 100 event a huge success every year due to their knowledge and great attitude. Thanks for another great event. Please recognize: Ethan, Eric and Justin. - Orlando Sentinel Top 100

Steve Gable did an outstanding job of helping us with our Audio Visual needs, which required some minor changes at the last minute due to our lack of understanding of what we actually needed during our event. Steve was very professional and most helpful in helping us make sure we had what we needed for a successful event. - Soroptimist International

Every member of the Swank team at the Royal Pacific was exceptional. They were flexible, knowledgeable and courteous. Not only did they do a great job, they are a pleasure to know. I appreciate all they did to make our event wonderful. Thank you! Please recognize: Eric Armstrong. - HP (Education) Fanon, Inc.

Clarence Turner was exceptionally responsive and helpful in arranging the AV requirements for this event.I look forward to working with him and his team again in the future! - Cadent Medical Communications

Everything was set up quickly and with the utmost professionalism! Sound quality was fantastic. Please recognize: Rodolfo and Patrick did a wonderful job. They went above and beyond to make sure all of our A/V needs were met. I had some extra equipment of our own to hook up to the system and they were able to make that work wonderfully as well. I would use Swank again! - The National Academies

Ana Pillado is AMAZING!!! She is not only professional and experienced, but is also beyond friendly and a true pleasure to work with.She was always available to discuss our options, clearly communicated all requests to our catering manager to ensure that everyone working on the event was in the loop on the critical timing issues and went out of her way to make sure every detail was right. Overall, I could not be happier with the outcome of our event, due in large part to Ana! Thank you!! - A T & T, Inc.

Chris Tecala did an outstanding job of anticipating what we would need based the layout of the room.He was always nearby to make sure things were going well and we did not have any issues with AV equipment or sound during our event.Very Happy!! - NMIA 2010 Conference

Working with Swank was a pleasure throughout our entire conference. Vasco was wonderful to work with from the very beginning. Being that we are a nonprofit we had a very tight budget and Vasco did everything he could to work with in our budget and get to a number that we were comfortable with. I told him what we needed and he came up with the best way to get the job done at a reasonable price. The entire team was always available throughout the conference. They were quick in responding to last minute requests and issues that our presenters had and were always there to offer solutions to any problems that arose. They made the conference run very smoothly from start to finish and I would recommend them to anyone holding a conference or event at the Four Seasons. Please recognize: Vasco Bilbao, Andres Jaramillo & Brandon Howard - all went above and beyond and were a pleasure to work with. - Planned Parenthood